1. Can I request a refund or exchange?
No, refunds or exchanges are not possible as all products are custom-made to fit each individual. Please ensure accurate measurements before placing your order.
2. How do I take my measurements?
Please refer to the measurement guide on our website. Follow the instructions carefully to ensure accurate measurements. If you have any questions, feel free to contact us for assistance.
3. How long does it take to produce my order?
Our production time for custom orders typically ranges from 2-4 weeks depending on the complexity of the design. You will be notified once your order is shipped.
4. What materials are used in the product?
Our chastity belts are made from high-quality, skin-safe materials such as stainless steel or hypoallergenic silicone to ensure safety, durability, and comfort.
5. Is the product discreetly packaged?
Yes, all orders are shipped in plain, unmarked packaging to ensure your privacy.
6. Can I adjust or modify the product after receiving it?
Minor adjustments may be possible depending on the design, but significant modifications might require additional charges. Please contact us for more information.
7. What if my measurements are incorrect?
We strongly recommend double-checking your measurements before ordering. If you realize there’s an error after ordering, please contact us immediately. Changes may be possible before production begins, but once production starts, adjustments cannot be made.
8. Can I customize the design further?
Yes, we offer additional customization options. Please contact us with your specific requirements, and we’ll do our best to accommodate your request.
9. Are the products safe for long-term wear?
Yes, our products are designed with comfort and safety in mind for extended wear. However, we recommend consulting a professional if you have any health concerns.
10. How can I clean and maintain the product?
Our products are easy to clean with mild soap and water. Avoid using harsh chemicals or abrasive materials. Detailed care instructions will be included with your order.
